Senior Instructional Designer

Jun 2018 – Current
Vertiv
Westerville, OH

Currently embedded with the Americas sales training team to support buildout of product and technology trainings for both internal and external customers.

• Coordination with training teams around the globe to support the training needs and multilanguage support of online materials for company wide programs such as the new Vertiv Operating System (VOS).
• Learning Management System (LMS) administration.
• Delivery of training materials for external company partners on the Partner Relationship Management (PRM) tool.
• Project management planning and progress tracking, primarily through Smartsheets.
• Maintenance of the Vertiv Operating System (VOS) Sharepoint site and the Vertiv Americas Learning and Development Sharepoint site.
• Publishing internal company newsletters using OFT templates and Bananatag
• Research of new tools and techniques to adapt previously in person training content to online delivery and maintain student engagement.

Multimedia Instructional Designer

May 2002 – May 2018
KMI Learning, Inc.
330 W. Spring St, Suite 320, Columbus, OH 43215

• Working closely with Subject Matter Experts (SMEs) on the development of eLearning materials for highly technical subject matter.
  
  Prior work on topics including:
  • Public Health
  • Hospital related infection prevention
  • Medical product sales and training
  • Aging and Elder care
  • Patient Education
  • Bioterrorism Preparedness
  • Oil and gas industry training and safety
  • Industrial manufacturing processes
  • Supply Chain
  • Hospitality Industry
  • Environmental Services
  • Environment and Corporate Sustainability Issues
    
• Working closely with clients, course sponsors and other stakeholders to identify instructional goals and metrics for success
• Development of course content through all stages from scripting and storyboarding to deployment of engaging learning activities and fully functional courses.
• Development of eLearning and other instructional materials for delivery on Learning Management Systems (LMSs).
• Development of course architecture for interface usability, compliance with Section 508 accessibility standards, and client branding requirements.
• Understanding of adult learning principles and concepts and instructional design theory.
• Development of course content to meet professional certification requirements, for example Continuing Education Credits for Registered Nurses (RNs) and Certified Nursing Assistants (CNAs).
• Creation of custom artwork, photography, audio, animation, and video to accompany educational material.
• Working closely on team collaborations on large scale programs to create the best overall end product for the client.
• Development of courses for delivery in multiple languages.
• Development of courses for delivery on desktop, web and mobile devices.

Web Designer/Developer

Dec 1998 – March 2001
DataCruz, Inc.
2500 Miracle Lane Suite D, Mishawaka, IN 46545

Web Designer/Developer providing services to clients of a local Internet Service Provider, as well as outside customers. Examples:

• North American Hockey League
• 95.7 WAOR
• Keystone Logistics
• National Industries

Maintenance of websites for three company owned businesses: DataCruz, Inc., C&P Distributing and MegaPlay. Production of print materials for the three company owned businesses.